Frequently Asked Questions
Everything you need to know about shopping at KershKicks.
Are all products sold on KershKicks authentic?
Yes, every item we sell undergoes a rigorous multi-point verification process by our expert authentication team to ensure 100% authenticity before it reaches your door.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days.
What is your return policy?
We offer a 14-day return policy for items in their original, unworn condition with all KershKicks security tags still attached.
Do you offer international shipping?
We ship worldwide! Shipping costs and import duties are calculated at checkout based on your specific delivery address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.
Can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress.